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FAQ

Do I need an account to make a purchase?

No, you can make a purchase as a guest or with an AWpaints account.  With an account, you will be able to easily access your past orders and stay up-to-date with the latest sales.  Register here.

Does AWpaints have a rewards program?

Yes!  You will get 200 points just for signing up!  Register here and be signed up automatically with AWpaints rewards!

Do you offer returns?

Yes!  All products are eligible for exchanges and returns/refunds, so there is no worrying when ordering.  If you have an issue with your purchase, please contact AWpaints901@gmail.com  We would be more than happy to help!  Please click here for more information. 

Where can I find sizing information for your products?

Click here for our sizing guide.

How much is shipping?

AWpaints ships worldwide.  Rates vary from location.  Please click here for more information. 

Who is responsible for customs fees/surcharges?

International orders may be subject to additional customs fees/surcharges related to shipping.  The person who is receiving the shipment (customer) is ultimately responsible for any additional fees, if applicable.  Please check your custom regulations before ordering to avoid any unwanted fees.   

Do the product mockups display the products exactly the way the final products will appear?

The product mockups displayed are very similar to what your product will look like, but the final product will almost never look exactly the same as what is displayed on your computer screen.  Image mockups that are included on product pages are for display purposes.  The image placement may vary.  Also, the colors may vary due to printing variations and your computer screen settings.   It is impossible to completely avoid color variation.  

Does AWpaints use Advertising features and third-party vendors to collect data about your traffic throughout our website?

Yes, AWpaints has implemented conversion tracking and audience targeting via Google Analytics Advertising, Shopify advertising applications, Pinterest, and Facebook to measure advertising effectiveness.  Google Analytics and third-party vendors use cookies to measure user-interactions and to remarket customers on our website. 

If you would like to opt out of Google Analytics, please click here.

If you would like to opt out of Pinterest tracking, please click here.

If you would like to opt out of Facebook tracking, you have to manually adjust your settings from your profile. 

Here is our full Privacy Policy and Terms of Service

How can I contact you?

Still have a question?  No problem!  Contact AWpaints here.